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Thread: IC Capture 2.4 is not starting up

  1. #1
    Join Date
    May 2018
    Posts
    1

    Unhappy IC Capture 2.4 is not starting up

    I installed IC Capture 2.4 on my new MSI laptop and also the camera driver for the DMK 22AUC03 camera.

    When I start the IC Capture application the mouse pointer changed to the one that shows the application is loading. After about 6 seconds the mousepointer is normal again, but the application is not showing up.

    It appears in the taskmanager, not on screen and not in the system tray.

    What should I do to make it work.

  2. #2
    Join Date
    Jan 2003
    Location
    Bremen, Germany
    Posts
    4,893

    Re: IC Capture 2.4 is not starting up

    Hello

    That sounds for me, that somewhat blocks the camera access. Therefore
    - check for webcam software, that may interferes. Uninstall it and try again
    - check for virus scanners, they may block the camera access
    - if you use Windows 10 version 1803, allow camera access for all applications.

    Correct driver is installed?
    Best regards
    Stefan
    IC Imaging Control Support

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