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Thread: Device lost problem in gige DMK23G274 cameras

  1. #1
    Join Date
    Jun 2017
    Posts
    2

    Device lost problem in gige DMK23G274 cameras

    Hello,

    We use multiple gige cameras in out ITS systems. The models we use are DMK23G274 and DFK23G274 .
    some times the error "Device lost" happens in all of them.

    we changed power cable and gige cable , but the problem is still there.

    should we update their firmwares?

    please help.
    Thanks.

  2. #2
    Join Date
    Jan 2003
    Location
    Bremen, Germany
    Posts
    4,838

    Re: Device lost problem in gige DMK23G274 cameras

    should we update their firmwares?
    Good question. I do not know, which firmware version you use.
    Also if *all* cameras are lost at the same point of time, I rather think, you have a problem with your hardware , switch or power.

    Please let me know, which devices you use between camera and computer.
    Best regards
    Stefan
    IC Imaging Control Support

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