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Thread: Failed to initialize DFK 23U445

  1. #1
    Join Date
    May 2017
    Posts
    1

    Failed to initialize DFK 23U445

    Hi,

    I'm trying to use the DFK 23U445 camera on Linux. I get the following error:
    Code:
    [  199.608128] usb 1-10: new high-speed USB device number 6 using xhci_hcd
    [  199.741034] usb 1-10: New USB device found, idVendor=199e, idProduct=8412
    [  199.741037] usb 1-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3
    [  199.741039] usb 1-10: Product: DFK 23U445
    [  199.741040] usb 1-10: Manufacturer: The Imaging Source Europe GmbH
    [  199.741041] usb 1-10: SerialNumber: 19310162
    [  199.749540] media: Linux media interface: v0.10
    [  199.754409] Linux video capture interface: v2.00
    [  199.764637] uvcvideo: Found UVC 1.10 device DFK 23U445 (199e:8412)
    [  199.765462] uvcvideo: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.
    [  199.765626] uvcvideo: Failed to query (129) UVC probe control : 26 (exp. 34).
    [  199.765629] uvcvideo: Failed to initialize the device (-5).
    I found this related Thread.
    Does the same apply for my problem? Do I need to install a firmware update?
    If yes, how do I get the firmware file?
    Many thanks in advance!

    Best regards Charly

  2. #2
    Join Date
    Jan 2003
    Location
    Bremen, Germany
    Posts
    4,818

    Re: Failed to initialize DFK 23U445

    Yes you need a firmware upgrade. Please create a contact at http://www.theimagingsource.com/en_US/company/contact/
    Best regards
    Stefan
    IC Imaging Control Support

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