Results 1 to 12 of 12

Thread: DFK 72AUC02-F Video Formats

  1. #1
    Join Date
    Jan 2013
    Posts
    32

    DFK 72AUC02-F Video Formats

    Hi,

    I have two cameras, No.1 has firmware 146, No.2 has firmware 108.

    Using IC Capture, the older camera with firmware 108 has lots of video format options.

    The camera with firmware 146 seems only to have 2 letterbox formats (2048x768, 2592x1944)

    I have tried a PC running Win10 and also Win8. The same happens.

    This seems to be something to do with the firmware version, not the edition of Win10.

    Can you explain what is happening and how to fix camera No.1.

    Thanks

    Jerry

  2. #2
    Join Date
    Jan 2003
    Location
    Bremen, Germany
    Posts
    4,854

    Re: DFK 72AUC02-F Video Formats

    Hello

    I must admit, I can not explain that, because the cameras do not have a fixed video format list. The formats are created by IC Capture from the granularity of the ROIs.

    The firmware 146 is the current firmware on this model, in use for many years now.

    Same driver is installed?
    Show all video formats in view menu of IC Capture is installed?
    Same happens with the Sample Demo App of the IC Imaging Control 2.4 SDK?
    Best regards
    Stefan
    IC Imaging Control Support

  3. #3
    Join Date
    Jan 2013
    Posts
    32

    Re: DFK 72AUC02-F Video Formats

    Hi,

    I am running both cameras on the same laptop so the same driver is used for both.
    Show all video formats is set.
    The same happens with the the SDK which I have just installed.

    Here are some screen shots of the format drop down lists

    cam146.jpg cam108.jpg

    Jerry

  4. #4
    Join Date
    Jan 2013
    Posts
    32

    Re: DFK 72AUC02-F Video Formats

    What do you mean by:-

    The formats are created by IC Capture from the granularity of the ROIs.

    What are my options? Should I send the camera back under warranty?

  5. #5
    Join Date
    Jan 2013
    Posts
    32

    Re: DFK 72AUC02-F Video Formats

    err ..... hello anyone

  6. #6
    Join Date
    Jan 2003
    Location
    Bremen, Germany
    Posts
    4,854

    Re: DFK 72AUC02-F Video Formats

    I am very sorry, but I was ill at home, so I was not able to answer.

    I checked firmware 146 on my own. Works as expected all video formats as for your 108 firmware are shown. Otherwise I never had released that.

    Please check in Windows Device Manager whether really driver 2.9.3 is installed for both cameras.

    Which IC Capture version do you use? I use 2.4.
    Best regards
    Stefan
    IC Imaging Control Support

  7. #7
    Join Date
    Jan 2013
    Posts
    32

    Re: DFK 72AUC02-F Video Formats

    Its IC Capture 2.4

    Capture.PNG

  8. #8
    Join Date
    Jan 2003
    Location
    Bremen, Germany
    Posts
    4,854

    Re: DFK 72AUC02-F Video Formats

    Hi Jerry

    ... and I thought you use latest drivers. I would like you to update to version 2.9.3 from https://www.theimagingsource.com/sup...cwdmuvccamtis/

    This should do the job.
    Best regards
    Stefan
    IC Imaging Control Support

  9. #9
    Join Date
    Jan 2013
    Posts
    32

    Re: DFK 72AUC02-F Video Formats

    Hi,
    I missed that!
    Unfortunately updating the driver does not help either !

    TIS_293.jpg

    Jerry

  10. #10
    Join Date
    Jan 2013
    Posts
    32

    Re: DFK 72AUC02-F Video Formats

    Any suggestions? Maybe reloading firmware? How do I do that ?

  11. #11
    Join Date
    Jan 2003
    Location
    Bremen, Germany
    Posts
    4,854

    Re: DFK 72AUC02-F Video Formats

    I asked the driver programmer and he can not imagine, why both cameras behave different, which they do not do on our computers.

    You may open Windows Device Manager and remove both cameras from it including the driver. There is a check box for removing the driver. This will also remove all Registry entries, which may have influence on the driver's behavior.

    After removing cameras and driver from Windows Device Manager, disconnect and reconnect the camera and see, what happens.
    Best regards
    Stefan
    IC Imaging Control Support

  12. #12
    Join Date
    Jan 2013
    Posts
    32

    Re: DFK 72AUC02-F Video Formats

    I tried that but nothing changed.

    I think we will send the camera back to you via Alrad

Similar Threads

  1. DFK AFU130-L53 video formats
    By singerinst_ben in forum IC Imaging Control .NET
    Replies: 1
    Last Post: November 16, 2016, 17:44:35
  2. Video formats available on Panasonic Toughpad
    By Jerry in forum IC Imaging Control .NET
    Replies: 2
    Last Post: October 5, 2016, 17:02:52
  3. DFK AFU130-L53 video formats question
    By GregE in forum Hardware and Driver
    Replies: 5
    Last Post: April 16, 2015, 17:26:25
  4. Formats other than AVI
    By Unregistered in forum IC Imaging Control C++ Class Library
    Replies: 1
    Last Post: February 13, 2004, 14:02:39
  5. Supported formats
    By Unregistered in forum MontiVision Development Kit
    Replies: 1
    Last Post: April 17, 2003, 09:04:02

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •