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Thread: Gige Camera DFK 33 G618 not detected in Windows 7 Laptop

  1. #1
    Join Date
    Jan 2017
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    Gige Camera DFK 33 G618 not detected in Windows 7 Laptop

    Hi,
    Recently I have purchased 6 Gige Camera of resolution 640 x 480 with 120fps.

    I have install latest Gige driver software and directx 9.0.
    And after that i connect Gige with my win7 laptop through Cat 6 LAN cable. Unidentified network is showing in my laptop with IP address but the camera was not detected in GigeCam IP configuration software.

    Kindly support on this at the earliest.

  2. #2
    Join Date
    Jan 2003
    Location
    Bremen, Germany
    Posts
    4,862

    Re: Gige Camera DFK 33 G618 not detected in Windows 7 Laptop

    Please check following: The yellow LED on the camera blink. - If not, the cameras do not have power. Power the camera either by PoE switch / injector or an external power supply.

    The green LED does not glow, the yellow one glows - The camera is not connected to a Gigabit ethernet network. If you use a PoE injector or switch, check, whether it supports GigE/1000mBit

    Sometimes Virus Scanners and "Safety Software" install network hooks. The "Panda" software is such a candidate. Also Symantec Endpoint Protection Firewall does this. They can block the complete image data transfer. If you find something like this in the network properties, disable or remove it.

    Install IC Capture and see what happens. If you receive a black screen and *not* the error message "The camera is started, but does not deliver frames", then - camera is in trigger mode, but no triggers come. Disable trigger mode - camera uses extremely short exposure times - camera uses extremely long exposure times. However, after 30 seconds the image should be white then.

    IP addresses should be:

    If DHCP enabled and the camera is connected directly to the computer:

    NIC: 169.254.a.b : 255.255.0.0

    cam: 169.254.c.d : 255.255.0.0


    a,b,c and d will have random values between 0 and 255.

    NIC = Network Interface Controller

    cam = camera.

    If DHCP enabled and the camera is connected through a network with DHCP server:

    NIC: 192.168.0.a : 255.255.255.0

    cam: 192.168.0.b : 255.255.255.0


    a and b will have random values between 0 and 255. Also the 192.168.0 depends on your DHCP server, but the three numbers should be the same on NIC and camera.

    If persistant IP is enabled:

    NIC: 192.168.1.a : 255.255.255.0

    cam: 192.168.1.b : 255.255.255.0


    a and b will have random values between 0 and 255. Also the 192.168.1 depends on your network setup, but the three numbers should be the same on NIC and camera.

    Something like

    If persistant IP is enabled:

    NIC: 192.168.0.a : 255.255.255.0

    cam: 169.254.b.c : 255.255.0.0


    a,b and c have random values between 0 and 255. This wont work, because 192.168.0 is not equal to 169.254.b. The GigECamera IP config program will show a warning sign and you must assign a new, valid IP address, that matches the NIC's IP address, starting with 192.168.0 in this sample case.

    Please send a screen shot of the GigECamera IP config program, so I can see the IP adress configuration.
    Best regards
    Stefan
    IC Imaging Control Support

  3. #3
    Join Date
    Mar 2017
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    Re: Gige Camera DFK 33 G618 not detected in Windows 7 Laptop

    Quote Originally Posted by Stefan Geissler View Post
    The green LED does not glow, the yellow one glows - The camera is not connected to a Gigabit ethernet network. If you use a PoE injector or switch, check, whether it supports GigE/1000mBit
    Hi Stefan,

    I'm trying to get a new GiGE board camera (model: DMM 25GP031-ML) set up and I'm experiencing this symptom. I am using a PoE injector that we happened to have on hand, but it only supports Fast Ethernet (100Mbit/s) as opposed to GigE. Are these IS cameras incompatible with anything short of GigE connections or is it possible for them to operate at a lower bitrate?

    Thanks,
    Will Beattie
    Medavail Technologies

  4. #4
    Join Date
    Jan 2003
    Location
    Bremen, Germany
    Posts
    4,862

    Re: Gige Camera DFK 33 G618 not detected in Windows 7 Laptop

    Hi Will

    you are right, our cameras refuse to work with 100mBit devices. They are not compatible to them.
    Best regards
    Stefan
    IC Imaging Control Support

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