Search:

Type: Posts; User: Michael Kirmse

Page 1 of 5 1 2 3 4

Search: Search took 0.01 seconds.

  1. Re: Bug in C# VCD Property Page sample program

    Dear Greg,

    this is a very localized issue that should not occur with any other camera.
    The error is caused by a false readout of a single property of the camera.
    This has to be fixed either in...
  2. Re: auto gain and auto exposure and camera loss

    Hi alikad,

    I tried to reproduce your issue without success.
    Which driver version are you using?
  3. Replies
    2
    Views
    889

    Re: DMK 33UX252 on Windows 10 x64

    Dear kestrel,



    AMD64 is the name of the instruction set which is used by intel x64 CPUs.
    The error 52 is caused by an issue with the drivers signature.

    Please open a case via...
  4. Re: Difference between DFK 21AF04 and DFK 21AF04.AS

    Messaging support..theimagingsource.com should work fine.

    I will send this error message to our web team.
  5. Re: Difference between DFK 21AF04 and DFK 21AF04.AS

    Hi Indiana,

    If you really need the firmware update, please contact us via this form.
    Please note that the firmware update is not entirely risk free, there is s small chance that it might brick...
  6. Re: Difference between DFK 21AF04 and DFK 21AF04.AS

    Hi Indiana,

    the DFK 21AF04 and the DFK 21AF04.AS are using the same hardware.
    The firmware of the astronomy version will permit much longer exposure times than the regular one.
  7. Replies
    6
    Views
    1,456

    Re: DFG/USB2pro + IC Capture

    Hi Allegre,

    which exact version of Windows 10 are you using?
  8. Replies
    3
    Views
    1,582

    Re: IC Barcode for Linux

    Hi Marcelo,

    unfortunately the IC Barcode library is not available for Linux and there are currently no plans for porting it.
  9. Replies
    2
    Views
    1,130

    Re: camera speed

    Dear alikad,

    how high is your CPU load while displaying video?
  10. Replies
    2
    Views
    2,022

    Re: No live DMK31 on USB3.0

    Hello,

    unfortunately, there is a problem with 31 series cameras and Intel USB 3.0 controllers.
    The only way to run the cameras at full framerate on USB 3.0 would be to set the USB controller to...
  11. Replies
    1
    Views
    877

    Re: DFM 25GX236-ML pins scheme

    Hi,

    please write an email to support@theimagingsource.com about this.
    We will then send you the requested documents.
  12. Replies
    3
    Views
    1,504

    Re: Different device names same model

    Hi Ben,

    about camera 1:
    The Saturation range differs from the other cameras because it was changed in a later firmware revision.
    Please create a support case at...
  13. Replies
    3
    Views
    1,504

    Re: Different device names same model

    Hi Ben,

    about camera 1:
    The Saturation range differs from the other cameras because it was changed in a later firmware revision.
    Please create a support case at...
  14. Replies
    5
    Views
    2,195

    Re: dmk 21au618

    Hello,

    First of all, your camera works fine, don't worry.

    The camera itself does not have a lens of any kind to focus the light, thus testing it without the telescope will just result in the...
  15. Replies
    4
    Views
    1,792

    Re: horizontal bands in dmk41

    Hello Jean,

    could you send us an uncompressed bitmap that showcases the problem?
  16. Replies
    1
    Views
    994

    Re: Linux Driver Support

    Hi ehsanp61,

    technically, those cameras are not supported.
    If you apply the UDEV rules as described on https://github.com/TheImagingSource/tiscamera/wiki/UDEV-Rules the cameras may work to a...
  17. Replies
    3
    Views
    1,352

    Re: Error calling LiveStart()

    Dear David,

    could you send a small sample project to support(at)theimagingsource.com that reproduces the error?
  18. Replies
    2
    Views
    1,148

    Re: DMK 21BF04 noise problems ?

    Dear franz,

    the camera failing in this situation can have multiple reasons.
    Strong electric noise is a possibility.
    If the mentioned motor creates a lot of vibrations, then that can cause the...
  19. Re: Access violation error while setting video format

    Hi Naveen,

    In order to investigate the problem, I need a small sample project that is able to reproduce the error.
    Unfortunately, the code above is not sufficient.

    Thank you in advance.
  20. Re: DMX31BU03 has problems in Windows 8 with 30fps

    Dear Mr. Galbas,

    Did you install Windows 8 on the same PC as Windows vista, or is this another machine?
  21. Replies
    5
    Views
    1,589

    Re: Where can I get a new USB cable

    Hello,

    did you buy the camera directly from The Imaging Source?
  22. Replies
    2
    Views
    1,506

    Re: Camera image problem

    Hello,

    Which software do you use?
    If you are not using IC Capture, please download it from http://www.theimagingsource.com/en_US/support/downloads/ and try to open the camera with it.
  23. Replies
    4
    Views
    1,568

    Re: DMK21AU618 not seen

    Ok, thank you for the feedback.
  24. Replies
    4
    Views
    1,568

    Re: DMK21AU618 not seen

    Does the camera show up correctly in the device manager? Does the device manager display any errors for the device?
  25. Replies
    11
    Views
    5,233

    Re: DMK 23UV024 External Trigger issue

    Dear abikutn,

    To fire the trigger, your trigger-pulse needs to be at least at 3.3V(high).
    We recommend using 5V. The input on the DMK 23UV024 works from 3.3V to 24V.
Results 1 to 25 of 107
Page 1 of 5 1 2 3 4