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View Full Version : Issue with DMK22BUC03



AsierPz
March 2, 2017, 17:45:13
Hi,
I had tried to connect a DMK22BUC03 with 4 different computers and in all of them I got the same message:

"The last USB device you connected to this computer malfunctioned, and Windws does not recognize it".

I though it could be something about the drivers, so I took them from the webpage, but when I try to install them I cannot, because the computer do not reconize the camera.

I have tried to fix it but I am unable. Has anybody experience the same issue? Can anybody help me?

Thanks

Stefan Geissler
March 2, 2017, 18:11:10
Hello

please let me know the serial number of the camera.
Also try another USB cable.

Last point: Did you make anything with firmware previously?