View Full Version : problem with dfk 23f274

November 28, 2016, 14:17:26
Good day!

Recently camera cannot be recognized by laptop. It worked / connected well, but sometime ago it's not even shown in device list. No new programs were installed.

I have tried another 9pin-9pin cable, but it's the same.
I have another pc but it has only 6pin - 9pin firewire, and it was not worked with this camera in the past. Now when i connect camera it's not shown in device list (as it was earlier), however it becomes warm in time.

What can cause the problem? Thanks!

Stefan Geissler
November 29, 2016, 09:05:57
Also a good question. Maybe the camera is broken? Please create a support case at https://www.theimagingsource.com/company/contact/ and please let us know the serial number of the camera.

Thank you in advance!