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Allegre
September 15, 2016, 10:55:33
Under Windows10 and with the latests versions of DFG/USB2pro driver and IC Capture, I'm unable to switch video format from NTSC to PAL.

Michael Kirmse
September 15, 2016, 15:37:16
Hi Allegre,

which exact version of Windows 10 are you using?

Allegre
September 16, 2016, 09:34:40
Windows 10 Professionnal 64bits - build 10240

Allegre
September 23, 2016, 10:47:24
So what about my problem ?

Stefan Geissler
October 5, 2016, 16:12:59
Hi

Microsoft solved the problem on 29th September with the KB3194496 update.

R.Khreim
January 9, 2017, 15:39:43
Hello Stefan,

I have the same problem with "DFG/USB2pro" in our RAD department. We are using w10 64x and I'm unable to switch video format from NTSC to PAL. All I can see in IC Capture is -NA-. Furthermore When I try to switch to RGB24(768x576) I get error message in germany language, translated: "the live mode can not be started. take sure that device is not used by another program and that enough bandwidth is available".

We are using w10 pro 64x, version 1607 (build 14393.576).

KB3194496 update is installed.

Do you have any suggestion(s) for this matter !

Best regards,
Rami Khreim

Stefan Geissler
January 9, 2017, 16:23:09
Please create a request at https://www.theimagingsource.com/company/contact/ so I can send a different driver.