View Full Version : power failure dfk 23g618 12vdc

May 30, 2016, 20:42:37
Good day , I have the camera DFK 23g618 , powered with 12 VDC from the beginning to see the live image after about 5 to 10 seconds , the camera turns off and loses connection. in " GigEcam IP Config" does not appear. Only on again, if the camera is unplugged and plugged in again at 12VDC . but to make it work live 5 to 10 seconds off again

Stefan Geissler
May 31, 2016, 08:09:58
In order to narrow down your problem, I need some more information:
- Camera model : DFK 23G618
- Serial number :
- Version of camera drivers (use Device Manager):

In case you use an USB 3.0 camera:
Use Windows Device Manager to query following:
- USB 3.0 Chipset (Intel, Renesas ....) :
- USB 3.0 controller driver manufacturer / version :

- Operating system :
- Computer model :
- Computer manufacturer :

- Used software (e.g. IC Capture 2.0) :

- Error message :
- Steps to reproduce the error :

Thank you in advance!

If the camera disconnected, does the green LED continue to light and the yellow blinks on the camera? If both are off, then you might have a problem with your power supply.

Which cable do you use to connect the camera? One from us or self made? If self made, which pins did you use?