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View Full Version : NO image using DMK 23GM021



teevpo
February 16, 2016, 01:48:06
My image screen is blank and a message box opens saying that camera is in live mode but is not sending images.
Computer operating system is Windows 7
Driver is version 1.2.0.1107
Using network cable to connect.

Thanks,
Lim

18361837

Stefan Geissler
February 16, 2016, 08:53:30
Hello

Update the driver to 3.0.2
http://www.theimagingsource.com/en_US/support/downloads/details/icwdmgigetis/
Enable Jumbo Frames on your network controller.
Make sure, the cables are ok and well connected.