View Full Version : Windows error and restart

December 18, 2015, 16:30:23
Sometimes I have a Windows error , causing the reboot of the PC, while connecting to the camera using a software based to Direct Show.
I collected the report generated by Windows (1833)
Can you understand what is causing the error from these files?

Stefan Geissler
December 21, 2015, 13:10:38

which CPU is built into your computer?

The Bluescreen happens as soon as you connect the camera to the computer, I mean, you plugin the camera?

Also Windows Server 2008 is not really one of our supported operating systems.

December 22, 2015, 16:36:13
I understand that Windows 2008 is not really supported.
The blue screen is shown when i start the live image of the camera, the camera is always attached to the PC.
The CPU is an Intel Core 2 CPU 6400 2.13 Ghz

Stefan Geissler
January 4, 2016, 10:22:48

I would like you to create a request at http://www.theimagingsource.com/en_US/company/contact/

Stefan Geissler
January 4, 2016, 11:13:42

I just tried to reproduce your issue. Since I do not have Windows Server and an Intel Core2Duo, I used a Windows XP and an old AMD64 CPU. There was no problem, no bluescreen using the 2.8.7 driver you use.

So I am not sure, how to proceed now.

February 26, 2016, 13:34:25
i am amit vastav
windows error and restart is technical problem
there are some reasons about that such as- windows is not completely installed, some features is not installed
so much technical problem. i am also suffering about all that,