PDA

View Full Version : DMK 33G274 and IC Capture 2.4



alikad
December 8, 2015, 12:17:03
hi
my ic capture dosnt show anything and gives me this error
1830

Stefan Geissler
December 8, 2015, 12:36:25
Did you install latest GigE driver?

Which computer model / manufacturer do you use?

alikad
December 12, 2015, 08:33:23
unfortunately i have two camera, that one is 23G247 and the other one is 33G247
for the first one, i need the old driver, because it dosnt work with driver version 3

Stefan Geissler
December 14, 2015, 08:35:35
I have the faint suspect, we also had an email conversation.

The 23G247 works fine with the latest driver. Tested on Windows XP, Windows 7 32/64 and Windows 8 32/64.

Did you also update IC Capture?

Please see the attached image. It shows the DMK 23G274 with driver 3.0.2 running in IC Capture.

Which computer model / manufacturer do you use?

If there is a D*** Webcam Software or Creative Labs Webcam Live installed, uninstall it.

alikad
December 14, 2015, 10:11:51
thanks a lot
i dont know how to thanks you, because your solution help me a lot
now i have another problem
may you give me the 23G274 firmware, i want to update my 33G274 camera with 23G274 firmware

Stefan Geissler
December 14, 2015, 10:15:33
may you give me the 23G274 firmware, i want to update my 33G274 camera with 23G274 firmware

This does not work. Different hardware needs different firmware.

Stefan Geissler
December 14, 2015, 10:25:19
Which firmware version is in your 23G274 camera?

alikad
December 14, 2015, 11:09:29
where is the firmware number? how can i read it?

Stefan Geissler
December 14, 2015, 12:02:19
It is shown in the GigE IP Camera Config program, that was provided with the GigE driver.

However, I tested different firmware versions in the DFK 23G274 with GigE Driver 3.0.2 and all worked.

IC Capture 2.4 shows both cameras, if driver 3.0.2 is installed.

alikad
December 30, 2015, 10:24:39
tnx man,
i think i pass the bottleneck
thanks a lot