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View Full Version : No Images using 31AU03.AS with Icron Ranger 2304



jim v
October 17, 2015, 01:32:43
Hi,

I am able to connect to the 31AU03.As across an Icron Ranger 2304 hub (http://www.icron.com/products/icron-brand/usb-extenders/cat5/usb-2-0-ranger-2304/).

After connecting to the camera, IC Capture 2.3.394.1917 presents the following message in a popup dialog box:

The device 'DBx 31AU03.AS (2210559)' is in live mode but does not seem to deliver images.
Please try to choose a different video format or try reconnecting your device to your computer.

In IC Capture, I have tried all 3 settings (YUY2, BY8, Y800) for the Video Size and Color Format as well as Y800, RGB24, and Microsoft Video 1 Codecs, but the behavior remains unchanged.

Another (non video) camera (Starlight Xpress) functions normally via the Icron Ranger.

I would appreciate suggestions on how to get the 31AU03.AS working in this configuration.

Thanks,
--jim

jim v
October 17, 2015, 01:57:52
OK, I just found the problem.

Camera frame rate was 15 fps; lowering it to 3.75 fps resolves the issue. Previously, the lower frame rate was only required with USB 3, but now it seems to be required with USB 2.

--jim

Stefan Geissler
October 19, 2015, 09:14:51
Hello

That is interesting. Did you also ask the ICRON support? It seems, there is the bottleneck.