View Full Version : No Images using 31AU03.AS with Icron Ranger 2304

jim v
October 17, 2015, 01:32:43

I am able to connect to the 31AU03.As across an Icron Ranger 2304 hub (http://www.icron.com/products/icron-brand/usb-extenders/cat5/usb-2-0-ranger-2304/).

After connecting to the camera, IC Capture 2.3.394.1917 presents the following message in a popup dialog box:

The device 'DBx 31AU03.AS (2210559)' is in live mode but does not seem to deliver images.
Please try to choose a different video format or try reconnecting your device to your computer.

In IC Capture, I have tried all 3 settings (YUY2, BY8, Y800) for the Video Size and Color Format as well as Y800, RGB24, and Microsoft Video 1 Codecs, but the behavior remains unchanged.

Another (non video) camera (Starlight Xpress) functions normally via the Icron Ranger.

I would appreciate suggestions on how to get the 31AU03.AS working in this configuration.


jim v
October 17, 2015, 01:57:52
OK, I just found the problem.

Camera frame rate was 15 fps; lowering it to 3.75 fps resolves the issue. Previously, the lower frame rate was only required with USB 3, but now it seems to be required with USB 2.


Stefan Geissler
October 19, 2015, 09:14:51

That is interesting. Did you also ask the ICRON support? It seems, there is the bottleneck.