View Full Version : Getting Full-White or Half-White images

August 16, 2015, 11:28:14
Hi Stefan Geissler,

I am facing one problem with DMK23G445. I am running this camera with trigger on one of the machine.

Sometime, my image gets fully-White of partial-White display. This is happening automatically after several OK images so I can not get exact cause for happening this.

please suggest what parameter/property has to be set.


Stefan Geissler
August 17, 2015, 08:00:04
The DMK 23G445.I is not intended to be used with trigger, because the auto iris will not work correctly, when triggered.

What is the serial number of your camera?

Stefan Geissler
August 20, 2015, 10:49:29

I recognized my error in the answer I wrote....

From your text "with DMK23G445. I am running" I did not saw the space between "DMK23G445." and "I". So I triggered on the complete wrong camera model and gave a completely senseless answer for you. I am very sorry for this.

Of course the DMK 23G445 is intended to be used with trigger. I would like you to create a request at http://www.theimagingsource.com/en_US/company/contact/ . Please let us also know the serial number of your camera.

August 21, 2015, 14:50:42
dear Stefan Geissler,

the camera is at client end so will let you know serial number shortly.

One more thing I want to ask, CAN I USE TRIGGER FUNCTION ON DMK23G445.I & DMK23G618.I?? I dont want to use Auto-Iris Function. Please suggest.