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April12
June 6, 2015, 07:44:12
Hello,

I faced a problem in DFK23U618. The highest fps I can get in IC Capture 2.3 is 39fps instead of 120fps.

I've checked my CPU load is 20%~40%. My processor is Intel Core i3-3220 cpu @3.3GHz. I use an individual USB3.0 card assembled on main board with power. Processor idle state manager was activated.

Even in Labview, the highest fps I can is only 24... One of my another webcam works steadily.


Did anyone have idea how to improve that?


Thanks!
April

Stefan Geissler
June 8, 2015, 11:36:18
Hi April

Please check, whether your camera is really connected to an USB 3.0 port.
- Check exposure time. Should be lower than 1/120 second.
- Try another USB 3.0 cable.
- Install the driver of chip manufacturer of your USB 3.0 controller instead of Microsoft drover.