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jeanf
November 28, 2014, 01:26:51
1736

Hi,

I purchased a DMK41 this fall for use on a Coronado PST. In some images I've noticed some horizontal bands always in the same location, in the middle of the top third of the image.

Is anyone able to tell me if this is a flaw in the sensor or likely just a product of my misuse of the camera (I'm *very* new at this.)

Attached are a stacked image (excuse the quality, etc.) and a "flat" that show the banding. (I adjusted the levels on the flat to emphasize the bands.)

Thanks!
Jean

Michael Kirmse
November 28, 2014, 10:42:40
Hello Jean,

could you send us an uncompressed bitmap that showcases the problem?

jeanf
November 29, 2014, 00:20:42
Hi Michael,

I've uploaded a bmp and a short avi to my Google Drive here (https://drive.google.com/folderview?id=0ByOb0sNLtYkud2djNWh1bDQyLW8&usp=sharing).

Stefan Geissler
December 1, 2014, 17:42:25
Please create a support case at http://www.theimagingsource.com/en_US/company/contact/
Add the serial number of your camera please.

jeanf
December 2, 2014, 13:04:56
Done, thanks.