View Full Version : USB 29 V M Not recognized

September 29, 2014, 10:39:18
Hi, the USB camera 29 VM initially worked fine, but a few days is no longer recognized, in its place appears a WestBridge device.

Details are in the picture.



It seems as if it has lost the firmware.

Cristian Stancu
October 16, 2014, 10:31:09
Hi, were you able to fix that? It seems that I have a similar problem with my DFK camera.

Stefan Geissler
October 16, 2014, 12:12:49
Yes if the camera shows as Westbrigde, the firmware is lost. Solution: send it in for repair.

Cristian Stancu
October 16, 2014, 12:57:51
Hi Stefan,
Thanks for your response. I see that the problem I have with my camera is slightly different. I can see the camera under Device Manager (with an exclamation mark on the icon), the device status shows that "The drivers for this device are not installed" and the device events shows that driver was deleted on May 02nd, 2104. I checked the Windows update and on May 02nd I received an automatic update for my operating system Windows 8.1.
Please see my new thread from yesterday under Astronomy Cameras Support Forum, I will add the details there and I can also attach some screenshots, if needed.