PDA

View Full Version : DFK 31F03-WOB Image partially blank, hard or software problem?



kuhsek
August 1, 2013, 21:31:09
Hello,
I bought a used DFK 31F03 with a additional TV Zoom Lens. The camera has 2 Firewire connectors. None of the drivers for the cameras on the download page detected the camera so i installed the 64bit driver of the Firewire 400 driver folder manually with the windows devicemanager.
After that i managed to use the IC Capture Tool to get video output but only with certain framerates/resolutions.
But the image is only visible over parts of the output, the other parts are horizontally filled with adjacent pixels.
Also sometimes none of the framerate/resolution options in IC Capture will work to activate the camera. Then i get an error that the camera is used or too little bandwidth (attached picture)

My question is: is this a faulty sensor chip, board electronics damaged or is this a driver/firmware problem? (maybe because its an older/special version of the camera)

Any info is appreciated for eventual refunds if this is really a damaged hardware.

http://imageshack.us/scaled/thumb/29/5a9d.jpg (http://imageshack.us/photo/my-images/29/5a9d.jpg/)
http://imageshack.us/scaled/thumb/585/5c1w.jpg (http://imageshack.us/photo/my-images/585/5c1w.jpg/)
http://imageshack.us/scaled/thumb/801/15sh.jpg (http://imageshack.us/photo/my-images/801/15sh.jpg/)
http://imageshack.us/scaled/thumb/829/dph3.jpg (http://imageshack.us/photo/my-images/829/dph3.jpg/)
http://imageshack.us/scaled/thumb/822/63a8.jpg (http://imageshack.us/photo/my-images/822/63a8.jpg/)

Michael Kirmse
August 2, 2013, 10:49:38
Hello,

the DFK 31F03 has been deprecated for several years. Therefore it is unlikely that the drivers from the webpage work correctly.
We do not have any driver for this camera that is known to work with Windows 7 x64.

kuhsek
August 5, 2013, 06:44:01
Is it possible to get 32 Bit drivers (xp or win7)?

kuhsek
August 5, 2013, 23:40:25
didnt work :bad:
Tried this driver with win7 64 and 32 (on both Firewire ports and of course with the Idle State Manager running)
The same picture as the images above

Stefan Geissler
August 26, 2013, 15:42:22
In this situation, I am very sorry, we can not provide a driver for this camera anymore.

However, with the camera a CD ROM was provided. Please take the driver from this CD ROM.