PDA

View Full Version : DBK 31AU03 missing picture problem -2nd post



cpmcl
June 3, 2013, 20:19:09
I was taking sunspot sequences when after completing one sequence my picture vanished. I tried other USB sockets, restarting IC
Capture - no effect. Tried uninstalling both IC Capture and C++, reinstalling from CD - no effect. Tried file transfers to other USB devices - all OK. When camera is plugged in IC Capture sees it - type, SN etc but gives message " camera does not seem to be sending a picture". Tried installing IC Capture on new desktop PC - all is OK, so problem is not camera. XP on both Desktop and Laptop. Not yet tried complete system reinstall as its a pain. Any ideas Please.

Tim Cassens
June 4, 2013, 14:28:26
Did you try updating to the lastest driver?

You can download them from

http://www.theimagingsource.com/en_US/support/downloads/

cpmcl
June 9, 2013, 23:39:36
Thanks - I thought of doing this but since the system was working and stopped and my present driver worked on my desktop I couldn't see the point.

Stefan Geissler
June 12, 2013, 10:11:45
Hi,

sorry, for the delay of my answer. In the FAQ of the forum is an answer to this issue:
http://www.theimagingsourceforums.com/faq.php?faq=ic_camerahandling#faq_ic_pismusb

You may try lower frame rates too.