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JPriori
February 28, 2012, 14:18:18
Hi,

I downloaded the IC "Matrox MIL Extension" from the download section and when I try to install I get a message that says "IC Matrox MIL Extension requires at least IC Imaging Control 3.0, which was not found on your computer. Install anyway?", but I have IC Imaging Control 3.2 installed, What I missed out?

Can I proceed with the installation? It'll work?

Regards,
JPriori

Stefan Geissler
March 1, 2012, 08:54:53
Hello,

I am very sorry, but we stopped the Matrox MIL support.

JPriori
March 2, 2012, 11:55:31
Hi,

Thank you for the information. Can you tell me since when you stopped the support? Because I have a image software that uses Matrox MIL 8.0 and your cameras and an older version of IC Imaging Control.

Regards,
JPriori

Stefan Geissler
March 2, 2012, 12:27:15
This was two years ago, if I remember correctly.

It seems, you do not have IC 3.0. I can send this to you by email, therefore, please create a support case at http://www.imagingcontrol.com/support/case/

JPriori
March 2, 2012, 13:32:42
Hi,

Thank you again, you are correct, I use IC 3.0 with my actual version but we decide to stop the development a moment and now we decide to create a brand new version.

Well I'll need to figure it out what to do now.

Regards,
JPriori

Stefan Geissler
March 2, 2012, 16:49:22
The major changes from IC 3.0 to 3.2 is in the .NET part, 64 bit support and handling of ROIs for our 72er camera models. Therefore, it may be is not necessary to update to IC 3.2 for you.

JPriori
March 8, 2012, 17:00:26
Thank You for your reply. But I need 64bit support. thank you.

Regards,
JPriori

Stefan Geissler
March 9, 2012, 08:49:24
Hello,

I am very sorry, but an IC MIL Extension 64 is not available.