View Full Version : Non-responsive camera

May 21, 2011, 06:01:24
I have a DMK21AF04 and I cannot see my camera anymore on 2 different computers and 2 different OS's. I can see other 1394 cameras. Any chance I can refresh the firmware on mine to fix it?

Stefan Geissler
May 23, 2011, 07:42:51

If you can not see the camera anymore on a computer, then you can not write a firmware into the camera. I suggest to send your camera for repair to your astronomy camera dealer.

May 25, 2011, 01:46:38
Is it not possible that the firmware is stuck or not accessible, and there is some ROM routine that can fill in for the host software to talk to?

Stefan Geissler
May 25, 2011, 08:19:24
No. If the camera is not listed in the Windows Device Manager, then there is absolutely no way speaking with it. I assume, the camera is seriously damaged and one of the PCBs must be exchanged. Sorry for that.