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hurdes
October 26, 2010, 18:44:25
Hi I have DFK 21AG04.I and dont know current IP address. How to reset the camera, and seting new IP address. Im dont know current camera subnet too. Thanks.

Stefan Geissler
October 27, 2010, 10:21:42
Hello Hurdes,

There is no Reset button for the camera. I suggest to perform following steps:
- Disable the firewall temporarily
- Open the GigE Cam Config Tool (it should have an icon in the Systray/Taskbar near the clock)
- The camera should be listed now. Click on the camera in the list. Now there is a tab "Temporary IP Address", click on it
- Enter a valid IP address such as "192.168.0.15" and click on the "Force IP" button. The IP address depends on your network settings.
- Mark the camera again and click on the "IP Configuration" tab.
- Uncheck "Persistant IP" and check "DHCP"
- Enable your firewall
Now the camera should run fine in your network.