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nrj
May 6, 2010, 10:33:11
Hello,
I have just received my DMK 31AF03 camera from The Imaging Source.
I did not receive a driver CD together with my camera, isn’t that a mistake?

I got some serious problems with the camera, I think it has to do with the firewire transfer from the camera to the computer or maybe that the camera isn't getting enough power.
I have found this thread at this forum: http://www.theimagingsourceforums.com/archive/index.php/t-320123.html
And I have tried to install the different drivers and programs mentioned in the thread, but it doesn't seem to help.
Attached to this post, you can see a screenshot of the input from the camera, it is like the image repeats itself and is flickering.

Here is some specs for the computer:
Windows 7 Professional 32-bit
Intel Core 2 Duo E7500 @ 2.93GHz
2GB RAM
PCI Card: LogiLink IEEE1394a

Best Regards
Nikolaj

nrj
May 6, 2010, 15:17:26
Hi again,
I think I have found the solution my self.
The problem was due to that my HP Compaq 6000 Pro MT PC was very keen to clocking down my CPU. I had to change these setting in BIOS.
Setting "Idle power savings" to normal instead of extended.

I hope that this can help others with similar problems.

/Nikolaj

Stefan Geissler
May 10, 2010, 12:10:50
Hello Nikolaj,

thank you very much for your feedback.

However, you should have received a CD ROM with your camera. I am very sorry you did not. Thus I suppose you use a trial version of IC Capture I will send you the full version, if you open a support case here: http://www.imagingcontrol.com/en_US/support/case/