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abdul_khathar
August 25, 2008, 08:30:19
dear sir,

i need to know which firewire card is most powerful to use image source camera, because im using Via chipset card (make transed) which is giving somany problem while connecting two cameras..

please let me know as soon possible.

thanks and regards


Abdul

Stefan Geissler
August 25, 2008, 12:11:23
Dear Abdul,

I am very sorry, but we have no preferences for FireWire cards.

abdul_khathar
September 9, 2008, 06:07:04
dear sir,

good morning!

while im using two camera simulteneously this problem araising. i mean suddenly it showing like "camera is not detected". when i replace the card (VIA chipset card) then its working perfectly for a week and then again its raising the same problem.


still i doesnt know whether its card problem or cable probelm or camera..


please let me know the fruiteful solution as soon as possible.

thanks in advance.

Abdul

Stefan Geissler
September 9, 2008, 09:20:20
Abdul,

please let me know the camera's serial numbers, I will check the firmware version.

abdul_khathar
September 16, 2008, 06:45:40
dear sir good morning!

the camera serial number is DFK 41AF02


thanks

Abdul

Stefan Geissler
September 16, 2008, 10:00:48
Dear Abdul,

Thank you very much. "DFK 41AF02" is the model. The serial number is an 8 digit number under the barcode of the camera's label.