Driver problem - rebooting

[videoFred]

Hello,

I'm using a HP pavilion for about one year, now.
A single 200GB harddisk system.

Never had any problem with my DFK31F03.

But my harddisk crashed:(

So I added 2 new disks: one for windows, one for video.
And a complete new XP installation, of cource.

I connected the DFK on the fire wire, installed the drivers, installed IC Capture and everything worked fine.

The next time I used the computer again, the problem was there:
The computer reboots again and again (a reboot loop).

If I disconnect the cam Windows starts normal.
If I then connect the cam, rebooting begins again.

At this moment, the only thing I can do, is going to the first windows recover point, and install the drivers again. Then it works for one session.

But if I restart the computer or if I disconnect the cam and connect it again, rebooting loop begins again. The only thing to get out of this loop, is disconnecting the cam.

So I assume it's a driver problem.

Where do I look at to begin?
Is there a difference between the drivers on the IC wesite and the drivers on my CD?

Is it a directX problem?
Windows SP2 problem?

Thanks in advance,

Fred.

[Stefan Geissler]

Hello,

It is a Windows XP SP2. First of all, start your computer without the camera connected. Then change into the Windows/System32/driver directory. In this directory delete the TIS*.SYS files.
Now download the latest drivers from http://www.1394imaging.com/products/software/windows_drivers/ .

Connect your camera and install the driver. Then your system should boot without a bluescreen.

[videoFred]

Thank you for the very fast reply.
I do this and report back later.

One more last question:
So the drivers on the website are different from the drivers on the IC CD?

Fred.

[Stefan Geissler]

Hello Fred,

this may happens.

[videoFred]

Hi Stefan,

Problem solved! :)

Fred.