I want to buy DFK21BF04 camera. I sent e-mail, but I couldn't get the reply

[Sewoong Jun]

Dear Sirs.
I'm a resercher who want to buy your DFK21BF04 cameras with appropriate lens.
I sent e-mail to
'sales@us.theimagingsource.com',
'support@us.theimagingsource.com' and
'info@us.theimagingsource.com' about 1 weeks ago..
But I couldn't get the reply still now.

the mail contents is following.

Dear Sirs,
I¡¯d like buy 2 set of DFK 21BF04 cameras include appropriate lens.
Will you recommend the lens?
And, I want to know the price when I buy them all, and include the delivery coast.
If you sell GPIO device for stereo camera, I also want to buy it.
So, How can I purchase? Can I purchase it by VISA card?
I¡¯ll wait your reply.

Sincerely yours.

Researcher Sewoong Jun, e-mail : smokey@kist.re.kr
Intelligent Robotics Reserch Center , Korea Institute of Science Technology

PLEASE!!!!!! I WANT BUY YOUR CAMERA!!!!~~~~
HOW CAN I GET YOUR CAMERA?????

[Stefan Geissler]

Hello,

Please excuse this delay. I guess, your email hangs in the email spam filter or something like this. I phoned the US sales office and my collegue wants to contact you as fast as possible. If you send emails to him, you may should not use HTML mails but plain text emails. This is to avoid problems with character codings.